Privacy Policy

Last Updated: June 2025
Behind Fairlands Police Station, Opp Rox, New Fairlands, Salem, TN – 636016

Sri Devi Sarees (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect
We may collect the following information when you interact with our website:
— Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
— Transaction Information: Order details, payment method (we do not store card numbers), and purchase history.
— Technical Information: IP address, browser type, device information, and pages visited (collected automatically via cookies).
— Communication Data: Messages, queries, or feedback you send us via email or contact forms.

2. How We Use Your Information
We use the information we collect to:
— Process and fulfil your orders
— Send order confirmations, shipping updates, and invoices
— Respond to customer service inquiries
— Improve our website, products, and services
— Send promotional offers or updates (only if you have opted in)
— Comply with legal obligations

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
— Logistics Partners: To deliver your orders (name, address, phone number shared with courier services).
— Payment Gateways: Secure third-party payment processors to complete transactions. We do not store your card details.
— Legal Authorities: If required by law, court order, or to protect the rights and safety of our business or customers.

4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings; however, this may affect certain website functionalities.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order-related data is typically retained for 5–7 years for accounting and legal purposes.

7. Your Rights
You have the right to:
— Access the personal data we hold about you
— Request correction of inaccurate or incomplete data
— Request deletion of your data, subject to legal obligations
— Opt out of marketing communications at any time
To exercise any of these rights, contact us at sridevisarees.web@gmail.com.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

9. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Sri Devi Sarees
Behind Fairlands Police Station, Opp Rox,
New Fairlands, Salem, Tamil Nadu – 636016
Email: sridevisarees.web@gmail.com
Phone: 9943611224